Nigeria's FCCPC launches probe into Uber's exit for unresolved customer obligations

The Federal Competition and Consumer Protection Commission (FCCPC) has opened an investigation into Uber's abrupt exit from Nigeria. Tunji Bello, the FCCPC chief executive officer, confirmed to Bloomberg that regulators are examining how the ride-hailing company withdrew from the Nigerian market. The primary focus is whether Uber left customers with unfulfilled services or unresolved obligations. This probe comes days after Uber announced it would wind down its operations, ending a 12-year presence in the country. The platform stopped accepting new trips on September 2, 2026. While Uber described the decision as 'tough' following an internal review, the company did not provide specific reasons for the departure. Tunji Bello stated that FCCPC officials are looking into the exit manner particularly regarding unfulfilled services to customers.